Our Core ValuesAt China-Link International, we are committed to delivering excellence and reliability in language translation by emphasizing "PROFESSIONALISM" that is supported by our unrelenting core values:
Always In Pursuit of Perfection
Although we understand that nothing is perfect in this world, we still commit ourselves to pursue perfection in whatever we do at all times, because we know that “it takes years to build up trust, but a few seconds to destroy it”. Our culture dictates that we do not allow errors or mistakes to happen, not even once. This is what we refer to as Total Quality Assurance (TQA), which is the lifeline of our business. At China-Link, we are committed to delivering a premium language translation service by strictly implementing a Quality Control Process for every project, big or small, in order to meet and exceed our clients’ expectations.
People Oriented Teamwork
People are our most important asset. Being the backbone of our service, they guarantee the quality and success of our business. We are committed to recruiting, training and retaining professional translators, hand-picked from the best of their field. Moreover, we believe in teamwork and encourage all our staff to work as a team; only teamwork can create the premium results you expect - just as Bill Gates said, there is no perfect individual; there is only a perfect team.
A Personal Touch
Our client base covers many different sectors, with each client having his own specific demands and requirements. Bearing this in mind, we always ensure that each client is afforded the maximum care possible through effective communication. Not only do we strive for excellence in everything we do, we also give first priority to the provision of professional and caring service to our customers, individually tailored to meet their specific needs, that is, we always put our customers’ interest before everything else. We are truly focused on honesty, integrity and open-mindedness.
Cost is always the greatest concern of customers. Nobody wants to pay more than the lowest rate on the market. At China-Link International, we are committed to offering the most competitive price without compromising quality or efficiency, in order to create a win-win situation. Your project is always done right, on time, and on budget - without exception.
Treating All Our Work as Confidential
While the rapid development of the Internet makes geographical boundaries redundant and creates immense new opportunities for language translation businesses, it also gives rise to concern from clients about the confidentiality of the documents they submit. At China-Link, we recognize this concern and guarantee to maintain full and complete professional ethics in treating all information provided as confidential.
To give our clients extra peace of mind, we are happy to sign a "Non-Disclosure Agreement" (NDA), so that you may enjoy full trust and confidence in our organization as one which will protect your privacy, guaranteed by Singapore’s strict legal system.